Wednesday, June 22, 2011

Thinking in terms of your long-term plan

Each time you write a proposal, think in terms of your long-term plan for a given customer. Where do you want the relationship to be in a quater? In a year? In five years? What intermediate steps are necessary to get the relationship there? Maybe you are currently providing carport net to the client, but you'd also like to take on developmental projects. Or perhaps you are currently providing call center operations on an outsourced basis, but you'd eventually like to enlarge that to include outbound telemarketing and help desk functions, too.

PlanetUSA

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